Telecommunications: universal service.

Under existing law, the Public Utilities Commission has regulatory authority over public utilities, including telephone corporations, as defined. Existing law requires a telephone bill to only contain charges for products or services, the purchase of which the subscriber has authorized. Existing law establishes various requirements for billing telephone corporations. Pursuant to these requirements, the commission has adopted rules to specify the responsibilities and procedures that must be followed to address and report cramming-related issues. Cramming occurs when an unauthorized charge is placed on a subscriber's telephone bill.